Newsletter #41: The Foundation consolidates its action in favor of financial inclusion

The Grameen Crédit Agricole Foundation is publishing its Newsletter No. 41, which highlights the Foundation's work and the usefulness of its work.

In 2021, the Foundation once again demonstrated the value of its work: it supported 81 microfinance institutions and impact businesses serving more than 9 million beneficiaries, including women and rural populations, in 37 countries. These are some of the key figures we present to you in the 2021 Integrated Report.

In this edition of the Newsletter, you will also discover the testimony of a Crédit Agricole CIB Solidarity Banker who went to Kyrgyzstan and a joint interview with two directors of microfinance institutions benefiting from the African Facility, the first technical assistance program launched by the Foundation in partnership with the French Development Agency.

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Publication of the Annual Report of the Crédit Agricole FIR Fund

The FIR (Inclusive Finance in Rural Areas), exclusively reserved for Crédit Agricole Group entities, allows investment in the financing of rural microfinance institutions that serve populations traditionally excluded from the banking sector in emerging countries.

To date, the FIR has registered subscriptions from 21 regional banks*, Amundi, and CA Assurances. The FIR supported new institutions in 2021. It granted €1 million in loans to ACF in Kazakhstan, €800,000 to Lazika in Georgia, €1 million to Montecredit in Montenegro, and €500,000 to Furuz in Tajikistan.

As of the end of December 2021, the FIR supports six microfinance institutions in six countries: Georgia, Kazakhstan, Kyrgyzstan, Kosovo, Montenegro, and Tajikistan. Despite the health crisis, which increased credit risk and hampered their profitability, these institutions have demonstrated resilience. They continue to contribute to the development of income-generating activities, particularly village agricultural production (711,300 beneficiaries live in rural areas).

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*Alpes Provence, Alsace-Vosges, Brie Picardy, Centre-east, Centre-France, Centre Loire, Centre-West, Champagne-Burgundy, Charente-Périgord, Finistère, Franche-Comté, Ille-et-Vilaine, Languedoc, Loire-Haute Loire, Martinique-Guyana, Normandy-Seine, Provence Côte-d'Azur, Reunion, Savoie, South Rhône Alpes and Touraine Poitou

Travel diary of a Solidarity Banker in Kyrgyzstan

Launched by the Grameen Crédit Agricole Foundation and Crédit Agricole SA in 2018, Solidarity Bankers is a skills-based volunteer program open to all Crédit Agricole Group employees, supporting microfinance institutions and impactful businesses supported by the Foundation. Discover the opinion piece by Marc Diakhaté, Account Manager in the Structured Finance Distribution team at CACIB, who traveled to Kyrgyzstan in September 2021 as a Solidarity Banker to support Salym, a microfinance institution supported by the Foundation.

Program discovery and preparation

I have always had a keen interest in the fight against poverty. I participated in community projects based on microcredit in Vietnam in 2008 and then in Senegal in 2016, and I took a microfinance course during my university exchange in Manila in 2011, but I had not yet had the opportunity to work in a real financial institution offering this type of product. Applying for the Solidarity Bankers program and in particular for the mission to Salym in Kyrgyzstan was an obvious choice for me.

Salym is a microfinance institution that provides financial services to low-income populations in Kyrgyzstan and the mission was to introduce the environmental and social (E&S) risk management approach into the lending process.

To frame the mission, I was able to draw on my skills in internal control and risk management – having been an internal auditor and then a credit analyst – and I benefited from training from the Grameen Crédit Agricole Foundation on Salym and Kyrgyzstan. From mid-July, we began preparing for the mission with Salym so that I could become familiar with their organization and procedures. In addition, I researched various resources on microcredit and took some private lessons in Russian – which was my third language during my studies – in order to be able to have simple conversations on site without an interpreter.

The mission to Kyrgyzstan
I visited Salym's premises in Bishkek for two weeks in September 2021.
I arrived in Bishkek on the first Sunday of September and, on Monday morning, I presented the mission during a kick-off meeting with the entire Management Committee. During the first week, I met with the main managers and also some borrowers, with the aim of learning about Salym's operating conditions and mapping the main E&S risks inherent in lending activities.

During the second week, I discussed with management a first version of the risk map, then possible developments in the credit process to integrate E&S risk management. At the end of the second week, I conducted training on E&S risk management for Salym's Management Committee and presented the roadmap for deploying the E&S risk management system. The pace during the mission was fast. Thus, I was able to finalize the initially planned deliverables (E&S risk matrix, proposal for a new credit process, training, roadmap) during my stay on site.

Coming home
Back in Paris, at the request of Salym's CEO, I proposed a new, more comprehensive version of the Kyrgyz microfinance institution's E&S policy. In mid-October, we held a final videoconference meeting to discuss my proposal, with a view to rolling out the E&S risk management system in 2022.

I was delighted to be able to put my skills to work for a high-impact company, in a culturally unknown environment (Central Asia remains a landlocked and relatively untouristy area) and a particularly exotic one. I returned with the image of a dynamic country, rich in numerous entrepreneurial opportunities.

I sincerely thank Carolina Viguet, Maxime Borgogno, Gabrielle Ferhat of the Foundation but also my hierarchy at RPC (Natacha Gallou, Hubert Frédéric, Michael Beucher) and Human Resources at CACIB (Virginie Halipré, Nawel Frioui), who allowed me to participate in this mission as a Solidarity Banker.

SFA: a Solidarity Banker in Senegal

The Senegalese Food Chain Association (SFA) is a social enterprise that promotes the production of quality rice by smallholder farmers in the Senegal River Valley through a long-term partnership. SFA provides them with access to financing and technical support, then processes the paddy into white rice and sells it on the Senegalese market.

THE ORGANIZATION AND THE FOUNDATION

Since 2013, the Grameen Crédit Agricole Foundation has been a shareholder in Sénégalaise des Filières Alimentaires. The SFA benefited from the Solidarity Bankers program: a high-level expert, Head of the Group Purchasing Information System Project Management division at Crédit Agricole SA, spent two weeks in the field to support the SFA in optimizing its information system.

THE CONTEXT OF THE MISSION

In an effort to expand its business, SFA sought outside expertise and support from an information systems expert to develop a technology application for local teams to better manage and optimize their operations and producer monitoring. Our Crédit Agricole expert visited SFA factories in Saint Louis and Dakar and conducted an assessment of the information system through interviews with various SFA stakeholders. She also worked with them on digitizing the rice collection chain to optimize productivity and yields.

THE RESULTS

By visiting the field, she was able to understand the different stages of rice harvesting and processing and offer her recommendations. Thanks to the implementation of the management information system under development and a weighing application integrated into the Sage software, the Solidarity Banker has enabled SFA to improve its industrial activity, production conditions, and technical and financial monitoring of producers. Since improving its production system, SFA's ambition is to double its volume of activity by 2022, while supporting the local rice sector in Senegal.

This article was published in "Our technical assistance system", accessible here

Discover the mission in video here

The Foundation publishes its 2021 Integrated Report

The Grameen Crédit Agricole Foundation has published its 2021 Integrated Report, which highlights the year's highlights and key figures. As of December 31, 2021, the Foundation managed €78.5 million in outstanding loans for 71 microfinance institutions and 10 social enterprises in 37 countries. Women's entrepreneurship and the development of rural economies remain at the heart of the Foundation's work: 90% of the 9.2 million beneficiaries of the institutions it supports are women, and 81% live in rural areas.

To increase the resilience of our partners, we coordinated 130 technical assistance missions, the highest level of activity in this area in the Foundation's history. The African Facility developed with the French Development Agency (Agence Française de Développement) was successfully completed, supporting 26 small microfinance institutions with a strong social mission in 13 Sub-Saharan African countries since its launch. It is in this context that the Foundation decided to carry out an assessment of its technical assistance offering in 2021, eight years after the launch of its first missions, with the publication of " Our technical assistance system ".

The Foundation continued its quarterly survey work throughout the year, enabling continuous monitoring of the impact of the health crisis on microfinance. At the same time, the Foundation published, with ADA and Inpulse, a Covid-19 Report which brings together the lessons learned from this period and future prospects for the sector. Thanks to this regular monitoring, our responses were able to be better adapted to each situation, combining new financing, technical assistance, deferral of deadlines and, very exceptionally, debt restructuring. The Foundation also continued to promote initiatives to protect the customers and staff of microfinance institutions.

The year was also marked by renewed confidence from donors. The Foundation received a new grant from the European Investment Bank to promote financial inclusion in sub-Saharan Africa. We also launched a new program to develop microinsurance in Africa and Asia with PROPARCO and the International Labor Organization (ILO).

It has also strengthened ties with the Crédit Agricole Group, particularly through Banquiers Solidaires. With this skills-based volunteering program, open to all Group employees, the Foundation is strengthening its technical support to the institutions and companies it funds. Nearly 30 projects have been launched for around 20 organizations since the program's creation in 2018.

The Foundation also strengthened its climate commitments. It joined the Manifesto of the French Coalition of Climate Foundations and secured funding from the Global Environment Facility (GEF) to support climate change adaptation projects of its partner institutions' clients.

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Foundation career interviews: Investment Officer

In the early years of its existence, the Foundation focused on financing microfinance institutions, gradually specializing in smaller institutions located in rural areas and mainly for the benefit of women developing small income-generating activities.

In this interview, you will discover the testimony of Sébastien Simonot, Investment Manager, who sheds light on his job.

Your job as Investment Officer in a few words?

The Investment Officer's job involves establishing and developing lasting partnerships with microfinance institutions, organizations that provide financial and non-financial services to low-income populations.

A large part of our working time is devoted to identifying these potential partners, through an in-depth analysis of their financial, social, and environmental performance. First, during the desk review phase based on the documents they send us, and then on-site during our due diligence missions. We also regularly communicate with the institutions we already have in our portfolio, to evaluate the evolution of their financial, social, and environmental performance and assess their financial and technical needs in order to strengthen our partnerships.

What is your background? Is there a typical career path for an Investment Officer?

I began my career in corporate banking, first at Crédit Lyonnais and then at Crédit Agricole CIB. After a detour into humanitarian work, I moved into microfinance about twelve years ago, around the time the Grameen Crédit Agricole Foundation was being created. During these twelve years, I led management and advisory missions for microfinance institutions in Haiti and Africa. I joined the Foundation in the summer of 2020, and I cover several areas in Africa, as well as the Middle East, for them.

I would say there is no typical career path at the Foundation. The Investment Officer profiles are varied, but they have one thing in common: we all have training and experience in economics and finance, coupled with exposure to the development and humanitarian fields.

What are the strengths of your job?

This profession provides an opportunity to observe the innovation demonstrated by microfinance institutions in providing their services to vulnerable populations, despite the difficult contexts in which they must operate. The in-depth analysis of these institutions, particularly through on-site visits and meetings with their clients, highlights the full meaning of the Foundation's ambitions: to promote social entrepreneurship and financial inclusion. Finally, the cross-functional nature of the profession: an investment officer works with all of the Foundation's teams: Middle Office, Risk, Technical Assistance, and Communication.

Why did you choose the Foundation?

The financial inclusion industry has grown considerably in recent decades, and many funds exist to support these institutions both financially and technically. From the outset, the Foundation has been able to equip itself with the tools to, on the one hand, be able to intervene with small institutions with a strong social impact, and on the other hand, it has been able to intervene in areas where many other operators did not operate, in fragile countries, from an economic, social, and climatic point of view. Today, we have significant feedback from many countries, particularly in Africa, which is recognized and contributes to the strength of our identity.

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Foundation career interviews: technical assistance

Since 2013, the Foundation has sought to complement its approach with targeted expertise to strengthen the operational performance of its partners. For nine years now, we have been developing, coordinating, and implementing technical assistance programs.

In this interview, you will discover the testimony of Victoire Binson, responsible for technical assistance, who sheds light on her job and its impact.

In a few words, what technical assistance does the Foundation offer?
Technical assistance is an additional support mechanism intended for the Foundation's partners, whether microfinance institutions or social enterprises. The modalities of intervention are varied, including participation in training, support missions, and even co-financing for the acquisition of equipment. The Foundation plays a technical assistance coordination role within the framework of programs in conjunction with our technical and financial partners. Thus, as of the end of December 2021, nearly 380 technical assistance missions had been launched and coordinated by the Foundation.

What programs does the Foundation develop?
The Grameen Crédit Agricole Foundation's offerings have continued to expand since the launch of its historic program, the African Facility, in 2008, aimed at strengthening small MFIs in rural areas. Since then, we have also launched a technical assistance program funded by the Luxembourg government and coordinated by the EIB to strengthen the capacity of microfinance institutions in sub-Saharan Africa. And in Uganda, with the United Nations High Commissioner for Refugees and thanks to funding from the Swedish Cooperation Agency, we have also launched a program to provide refugee populations with access to financial and non-financial services.

What technical assistance programs does the Foundation offer to social enterprises?
We also have other programs open to social enterprises. First, the Solidarity Bankers program, which aims to enhance the skills of Crédit Agricole Group employees and allows our partners, microfinance institutions, and social enterprises, to benefit from pro bono field missions in Africa, Asia, and Eastern Europe. And finally, we have a final program called the SSNUP program, whose objective is to strengthen the resilience of small producers and the structuring of agricultural value chains in Africa and Asia.

What are the main impacts of these programs?
The Foundation has just published a report on its technical assistance system in which it has identified three direct impacts:
First, assistance helps strengthen the operational performance of its partners; then, technical assistance helps develop new services, such as digitalization or microinsurance, and reach new targets, such as refugees. Finally, through these technical assistance programs, the Grameen Cédit Agricole Foundation promotes innovative practices and strengthens its ties with stakeholders in the inclusive finance sector.

What are the upcoming projects?
Technical assistance is an integral part of the Foundation's new 2022-2025 Strategic Plan and a key focus of its development. In 2022, we are also launching a program with the International Labor Organization and funded by PROPARCO that will enable us to support 12 of our microfinance institutions in Africa and Asia in developing microinsurance products. We have strong ambitions for both digital and climate resilience, and we will work to implement new support mechanisms to help our partners navigate this major transition.

Access the interview here 

Technical assistance: green microfinance with RENACA in Benin

RENACA offers individual and group loans to a predominantly female clientele in six regions of Benin. As part of the African Facility program, RENACA received support to strengthen its inclusive green finance initiatives.

THE ORGANIZATION AND THE FOUNDATION

As part of the African Facility, RENACA received a €182,000 grant from the French Development Agency to implement 18 technical assistance missions in various areas (information systems, business plans, etc.), including a mission to strengthen inclusive green finance. The Foundation has also granted RENACA three loans since 2013, for a total amount of €1,738,000.

THE CONTEXT OF THE MISSION

Faced with the deterioration of ecosystems, RENACA wanted to engage in inclusive green financing activities, particularly through the financing of agricultural activities that preserve forests and biodiversity and activities that contribute to reducing clients' vulnerability to climate change. The institution thus benefited from the support of an international firm (YAPU Solutions) to develop a green strategy and evaluate and expand its green product offering.

THE RESULTS

This mission provided a diagnosis of RENACA's actions in the area of inclusive green finance, and the institution received advice on developing its product offering. The mission also raised awareness among staff and governance on the topic of inclusive green finance and climate-smart agriculture. An institutional green strategy and action plan were also developed, enabling RENACA to clarify its objectives in the area of inclusive green finance.

THE PERSPECTIVES

Following the mission, several priority actions were defined, including the organization of awareness-raising sessions on inclusive green finance for RENACA agents, the definition of a list of activities excluded from financing because they are harmful to the environment, the development of an environmental and social policy as well as the development of an offer of environmentally friendly agricultural products.

This article was published in "Our technical assistance system", accessible here

Chamroeun Microfinance: a Solidarity Banker in Cambodia

© Grameen Crédit Agricole Foundation/GODONG

Chamroeun Microfinance Plc is a Cambodian institution that places social vocation at the heart of its business model. It provides financial services to disadvantaged populations, excluded from the offerings of other, more commercial microfinance institutions..

THE ORGANIZATION AND THE FOUNDATION

The Foundation has granted eight loans to Chamroeun Microfinance Plc since 2010, totaling €5,054,000. The institution also benefited from the Solidarity Bankers program in 2018. An International Human Resources expert from the Crédit Agricole group spent two weeks in the field to support Chamroeun Microfinance Plc's teams in identifying and implementing a human resources strategy.

THE CONTEXT OF THE MISSION

Faced with transformation challenges, Chamroeun Microfinance Plc needed to adapt its business model, strategy, and HR policies. In 2017, despite restructuring, the institution was still facing HR issues, such as team renewal, the need to strengthen the skills of operational staff, and supervisory issues in some branches. The objective of the mission was therefore to support the institution's HR function in adapting and improving its strategy, policies, procedures, and management tools.

THE RESULTS

The Solidarity Banker assessed existing HR tools and procedures and then proposed a two-year Human Resources strategy and ways to promote leadership within the organization. Thanks to this operational support, Chamroeun Microfinance Plc, in the process of completely transforming its business model and renewing its management team, was able to implement an effective human resources policy. Following his mission and thanks to the trusting relationships established with Chamroeun Microfinance Plc's management, the Crédit Agricole expert was also able to provide ad hoc support, upon request, for the implementation of his recommendations.

This article was published in "Our technical assistance system", accessible here