The Solidarity Bankers missions are skills volunteering missions offered to group employees on behalf of microfinance institutions or impact businesses, partners of the Grameen Crédit Agricole Foundation, either on-line or on the field.
Missions to be filled
ACRE – Marketing strategy mission (Kenya)
Objectives:
Launched in 2014, ACRE is one of the pioneer of the microinsurance sector in Eastern Africa. In 2018, it decided to diversify its activities to offer advisory services, mainly to international development organisations and insurance players. ACRE is also developing fintech services and wishes to improve its communication and marketing strategy.
ACRE needs to extend its customer base and brand its new range of services and activities. The organisation wishes to explore and maximise the use of social and traditional media, train its staff, and maximise its business outreach. ACRE’s target institutions are banks, insurers, NGOs and DFIs in Africa and internationally.
Solidarity Banker:
The expert is a Credit Agricole staff, willing to engage in the Solidarity Bankers programme, with the following expertise / experience:
- Marketing and communication experience required
- High proficiency in English is required.
- Background in communication, strategy, business development, consulting are encouraged to apply
- Exposure to insurance brokering services or agri-business will be appreciated.
- Previous experience in technical assistance or advisory work in a developing country would be helpful.
To apply, please contact Violette CUBIER (violette.cubier@credi-agricole-sa.fr)
For further information on the mission, please contact Céline HYON-NAUDIN (celine.hyon-naudin@credit-agricole-sa.fr).
To download the ToR, please click here.
Current missions
ACFB – Implementation of a staff evaluation system and a career management plan (Benin)
Objective:
The Association des Caisses de Financement à la Base (ACFB) is a microfinance institution created in 1995 as a project of the local NGO GRAPAD. Its mission is to offer quality financial and non-financial services to the active, economically weak, and mainly female populations with a view to their promotion.
Today, ACFB has a Human Resources Department, within the General Administration Service, composed of two agents: an HR Monitoring Officer, promoted in 2019 to prepare the retirement of the former Monitoring Officer, and an Assistant. The institution also has a human resources management manual, HR management tools and software to manage salaries. However, ACFB lacks a formalized staff evaluation system and a career management plan to harness the skills and potential of its staff, while identifying and meeting their expectations.
Solidarity Banker:
The expert is a Credit Agricole staff, willing to engage in the “Solidarity Banker” programme, with the following expertise / experience:
- Solid experience in human resources management
- Experience in training and coaching in the field of human resources would be highly appreciated
- A strong interest in inclusive/sustainable finance, with an increased curiosity for the specificities of the sector and a desire to adapt banking standards to it
- Knowledge / experience in the microfinance sector is an asset
- Previous experience in technical assistance or consultancy work in a WAEMU country would be useful.
DOWNLOAD THE DETAILED MISSION PRESENTATION HERE
SELECTION PROCESS FINALISED
AFK – Strengthening of operation risks management mission
AFK aims to improve living conditions in Kosovo by providing access to sustainable financial services to small and micro enterprises. As of December 2021, the organisation has 24 branches across Kosovo and 225 employees. It serves 20,733 active borrowers (23% women and 50% in rural areas) and manages a portfolio of 40.2 million euros.
AFK has developed a risk policy focused on credit risk while the other risk areas are managed by each department without a formalized framework. Given its growing size, the institution would like to structure a proper risk management framework to improve identification and analysis of risks, especially operational risks. The Solidarity Banker will be responsible for supporting AFK in the diagnosis of the procedure and tools to manage risks and more precisely operational risks.
To discover the details of this mission click here.
Profile of the expert
The expert is a Credit Agricole staff, willing to engage in the “Solidarity Banker” program, with the following expertise / experience:
- Solid skills and experience in Risk management.
- High proficiency in English is mandatory.
- Previous experience in the Balkans would be helpful.
- Experience working with microfinance institutions would be a plus.
How to apply
To apply send your CV as well as one or two paragraphs explaining your motivation and expertise to carolina.viguet@credit-agricole-sa.fr
SELECTION PROCESS FINALISED
Phakamani Foundation – Risk Management mission (South Africa)
Objective:
Phakamani Foundation grants microloans to low-income populations in South Africa. It was founded in 2008, as a not-for-profit public organisation. When the loans are paid back they are recycled to assist other microentrepreneurs. Phakamani is based in White River, Mpumalanga. It operates 48 branches in four provinces serving over 34 000 active clients. It currently employs 354 staff. As at December 2021, Phakamani has an outstanding loan portfolio of € 3 680 935.
GCAF will increase its support to Phakamani Foundation within the framework of Solidarity Bankers, a skill-based voluntary programme open to Crédit Agricole’s employees on behalf of microfinance institutions and social impact enterprises financed by the Foundation.
Profile:
The expert is a Credit Agricole staff, willing to engage in the Solidarity Bankers programme, with the following expertise / experience:
- At least 5 years of experience in Risk Management
- Appetite for inclusive finance / sustainable finance, resulting in increased curiosity for the specificities of the sector and the desire to adapt banking standards to it
- Knowledge / experience in the microfinance sector
- Knowledge of the South African environment/ context is a plus
- High proficiency in English is required
- Previous experience in technical assistance or advisory work in a developing country would be helpful.
SELECTION PROCESS FINALISED
BIMAS – AML-FT mission (Kenya)
Objective:
BIMAS Kenya Ltd is a reputable and growing tier 2 Microfinance Institution registered in Kenya as a limited liability company. The company provides financial services particularly credit to micro entrepreneurs through group-based and individual lending methodologies. The overall objective of BIMAS is to realize sustained economic growth and employment in the rural sector resulting in enhanced social welfare and increased income of the rural population in Kenya. As at October 2021, BIMAS has an outstanding loan portfolio of €7.8 million, with 18,970 active borrowers.
GCAF will increase its support to BIMAS within the framework of Solidarity Bankers, a skill-based voluntary programme open to Crédit Agricole’s employees on behalf of microfinance institutions and social impact enterprises financed by the Foundation.
Profile:
The expert is a Credit Agricole staff, willing to engage in the Solidarity Bankers programme, with the following expertise / experience:
- At least 5 years of experience in compliance
- Knowledge of or willingness to self-train AML-FT international guidelines and framework for the microfinance sector (FATF recommendations, potential international and national sanctions…)
- High proficiency in English is required
- Previous experience in delivering trainings on AML-FT topics would be an asset
- Previous experience in technical assistance or advisory work in a developing country would be helpful.
SELECTION PROCESS FINALIZED
Laiterie du Berger – Finance & Governance (Senegal)
Objectives:
The Grameen Crédit Agricole Foundation has been a partner of La Laiterie du Berger (LdB) since 2010. It is a social enterprise created in 2006 by Bagore Bathily. LDB fights against poverty by building a local dairy chain (from production to distribution) in harmony with the environment, and thus promoting healthy food for as many people as possible.
The selected Solidarity Banker will be responsible for supporting Bagore Bathily in the structuring of this financing and in the reflection on the governance to be implemented in order to ensure the development of LDB.
Solidarity Banker:
The expert is a member of the Crédit Agricole group with experience / expertise in the following areas:
- Experience in the development strategy of corporate finance operations
- In-depth knowledge of the different financial products that can serve this strategy
- Expertise in structuring the governance of fast-growing family SMEs
- Ability to popularize and transmit expertise.
- Appetite for social entrepreneurship / issues of agricultural sectors, resulting in an increased curiosity for the specificity of the sector and the desire to discover the issues related to it in developing countries.
- Pragmatic and rigorous
SELECTION PROCESS FINALISED
Lazika – Marketing
Objective:
Lazika Capital is a microfinance institution created in 2000 by Oxfam Great Britain to facilitate access to financial services for low and middle income entrepreneurs. It is headquartered in Zugdidi and provides financial services to people on low incomes, smallholder farmers and micro entrepreneurs. The company operates through 18 branches in western Georgia. At the end of February 2021, Lazika had 14 046 clients, including 50% of women and 76% living in rural areas, for a total outstanding portfolio of €13 801 615.
In the framework of Solidarity Bankers by CA, GCAF will grant addition support to Lazika Capital through a technical assistance mission carried on by one expert from Crédit Agricole, a leader international banking group.
Solidarity Banker:
The expert is a Credit Agricole staff, willing to engage in the Solidarity Bankers programme, with the following expertise / experience:
- Have a sound field experience in marketing
- High proficiency in English is required. Proficiency in Bosnian, Serbian or Croatian will be an asset.
- Previous experience in Central Asia would be helpful
- Experience working with microfinance institutions would be a plus.
SELECTION PROCESS FINALISED
SMART Crédit – Digital Strategy (Moldova)
Objective:
Smart Credit is a microfinance institution created in 2010 by five local professionals. It operates throughout the country with a particular focus on the central and western regions of Moldova, through a network of eight branches and 42 employees. An Online Solidarity Bankers mission will aim to evaluate the company’s digital strategy and to draw up an action plan for the implementation of a new digital strategy.
Solidarity banker:
- The expert is Credit Agricole Staff with the following expertise/experience:
- Experience in IT project management and ideally in digitalization projects
- Good understanding of the challenges, existing solutions and innovations for the digitalization of financial institutions
- Capacity to provide clear explanations and simplify technical terms, and to train users
- Appetite for questions related to social entrepreneurship and / or microfinance
- Pragmatic and rigorous
- Fluency in English is mandatory
SELECTION PROCESS FINALISED
Missions carried out
PPSE – Communication & Marketing Strategy mission (Cambodia)
Objectives:
PPSE needs to extend its digital community and brand its new range of services and activities. The organisation wishes to explore and maximise the use of social and traditional media, train its staff, and maximise its business outreach. PPSE targets tourism and entertainment actors, advertising and creative agencies, music actors, PPSE’s friends, education and NGO. The objectives and scope of the Solidarity Bankers mission listed below may be adjusted based on the profile of the expert and his/her recommendation on how to achieve the best results.
Solidarity Banker:
The expert is a Credit Agricole staff, willing to engage in the Solidarity Bankers programme, with the following expertise / experience:
- Marketing and communication experience required
- High proficiency in English is required.
- Background in communication, strategy, business development, consulting are encouraged to apply
- Knowledge of internal digital media market space and monetization strategy of contents
- Exposure to insurance brokering services or agri-business will be appreciated.
- Previous experience in technical assistance or advisory work in a developing country would be helpful.
SELECTION PROCESS FINALIZED
Annapurna – Development of sustainability performance target (India)
Objective:
Annapurna Finance is already engaged in various initiatives aiming at fostering the impact and sustainability of the services provided to its clients. The institution decided to define more specifically areas of impact, indicators and quantitative targets so that to measure the progress done towards sustainable development. For this purpose, the company would like to engage a Solidarity Banker form Crédit Agricole. The expert is expected to train Annapurna’s executive to sustainable financing approach, assess Annapurna defining areas of impact, indicators and quantitative targets.
Profile:
The expert is a Credit Agricole staff, part of Sustainable Banking – CA CIB, willing to engage in the Solidarity Bankers programme, with the following expertise:
- Sustainable Finance including Green Bond structuring and ESG performance analyses
- High proficiency in English is required.
The expert will be supervised by the Executive Direcor of Sustainable Banking – CA CIB, Nathalie Sarel, so that to ensure full alignment of the technical assistance to the highest standards of Sustainable Finance.
SELECTION PROCESS FINALISED
OXUS Kyrgyzstan – Digital Strategy mission
Objective:
OXUS Kyrgyzstan provides loans under the individual methodology. As of December 2020, the institution serves 8,000 active borrowers (48% women and 62% in rural areas) and manages a portfolio of €6.4 million. It is operating in 2 largest cities (Bishkek and Osh) and 3 out of 7 regions through a network of 14 branches, and 125 employees. The average outstanding loan is €798.
GCAF will increase its support to OKG in the framework of Solidarity Bankers, a skill-based voluntary programme open to Crédit Agricole’s employees on behalf of microfinance institutions and social impact enterprises financed by the Foundation.
Profile:
The expert is a Credit Agricole staff, willing to engage in the Solidarity Bankers programme, with the following expertise / experience:
- Experience in IT project management and ideally in digitalization projects
- Good understanding of the challenges, existing solutions and innovations for the digitalization of financial institutions
- Capacity to provide clear explanations and simplify technical terms, and to train users
- Appetite for questions related to social entrepreneurship and / or microfinance
- Pragmatic and rigorous
- Fluency in English is mandatory; knowledge of Russian is a plus.
SELECTION PROCESS FINALIZED
Assilassimé – AML/CFT (Togo)
Objective:
The Grameen Crédit Agricole Foundation has been supporting Assilassimé Solidarité, a microfinance institution in Togo, since 2018. Assilassimé Solidarité targets people excluded from the traditional microfinance offer.
The Solidarity Banker will have the following objectives:
- Analysis of the environment, the regulatory framework, the AML-CFT risks that Assilassimé Solidarité faces and the mitigation measures in place;
- Updating of the AML-CFT procedure and revision of training modules;
- Animation of a training course on the risks and prevention systems AML-CFT.
Solidarity Banker:
The expert is an employee of the Crédit Agricole group with experience / expertise in the following areas:
- At least 2 years of experience in compliance / internal audit functions
- Appetite for inclusive finance / sustainable finance, resulting in an increased curiosity for the specificities of the sector and the desire to adapt banking standards to them
- Knowledge / Experience in the microfinance sector is a plus
- Pragmatic and rigorous
SELECTION PROCESS FINALISED
OSHUN – Logistics / purchasing (France – Senegal)
Objective:
Oshun offers inclusive solutions to provide access to clean water for the most vulnerable populations while encouraging the development of a virtuous local community ecosystem. The company stands out for its innovations in rural development, connectivity and water treatment. The aim of the Solidarity Banker’s mission is to support Oshun Senegal in setting up procedures to simplify and secure logistics, purchasing and supply management, and to strengthen the staff concerned.
Solidarity banker:
The beneficiary organisation is based in Senegal but its headquarters are located in Le Tholonet (France):
- Remote (1/2 day per week for 2 months for a total of 4 days remote)
- In France to Le Tholonet for visiting the Oshun headquarters (1 day)
- In Senegal at Dakar (4 days) and at Thiès (1 day, 1.5 hours drive from Dakar), context permitting (5 days)
Salym – Social and environmental Performance
Objective:
Salym Finance is a microfinance institution that provides affordable lending and attracting time deposits to support revenue-generating activities and improve living standards of low-income populations. The organisation has 23 branches across Kyrgyzstan and about 180 employees. Currently, it manages a portfolio of €24 million and serves more than 18,000 clients, of whom 52% are women and 70% live in rural areas.
In the framework of Solidarity Bankers by CA, GCAF will grant additional support to Salym Finance through a technical assistance mission carried on by one expert from Crédit Agricole.
Solidarity Banker:
The Solidarity Banker is a Crédit Agricole staff, willing to engage in the “Solidarity Bankers by CA” programme, with the following expertise / experience:
- Expertise in social and environmental performance management
- High proficiency in English is required. Proficiency in Russian would be an advantage
- Knowledge of Central Asia is an asset
- Previous experience in microfinance would be appreciated
- Previous experience in technical assistance or advisory work in a developing country would be helpful
SOLIDARITY BANKER SELECTED
Faten – Financial Management (Palestine)
Objective:
FATEN is a microfinance institution whose mission is to serve the financial services needs of low- and middle-income Palestinian entrepreneurs and individuals. The mission of the Solidarity Banker will be to support the financial department in the update of financial procedures, policies and tools, to provide insights and training for alignment of financial reporting with international financial standards and to provide analytical tools and know-hows on cost allocation and profit generation per operational unit.
Solidarity Banker:
The expert is Credit Agricole Staff with the following expertise/experience:
- Expertise in financial analysis
- Knowledge of the International Financial Reporting Standards and in particular the latest changes on IFRS 16 and IFRS 9
- High proficiency in English is required
- Previous experience in technical assistance or advisory work in a developing country would be helpful.
SELECTION PROCESS FINALISED
Laiterie du Berger – Digital management tool (Senegal)
Objective:
Support Kossam, a subsidiary of Laiterie du Berger, in setting up a digital tool for managing stores in the bush and preparing for the company’s future developments.
Solidarity banker:
Haoly Basse from Crédit Agricole CIB
Results of the mission:
The Solidarity banker has prepared the specifications for the implementation of the management tool, supported the provider selection process and established control procedures and plans.
PPSE – Fundraising (Cambodia)
Phare Performing Social Enterprise (PPSE) is a Cambodian social enterprise established in 2013 that produces circus shows and which recently launched an animation and graphics studio. PPSE employs art graduates from PPSA, a non-profit organisation that supports disadvantaged children and youth.
An online Solidarity Bankers mission will aim to consolidate PPSE’s new business plan (developed due to the Covid-19 crisis) and to support the equity raise and merger process. The mission is scheduled for the last quarter of the year.
SELECTION PROCESS COMPLETE
OSHUN – HR Strategy (Senegal)
Oshun proposes inclusive solutions allowing the most sensitive populations access to water while promoting the establishment of a virtuous and community-based local ecosystem. The company distinguishes itself by its innovations in terms of rural development, connectivity and water treatment.
The Solidarity banker’s mission will be to assist Oshun Senegal with the following objectives: organization and training of the team, definition and mastery of HR rules and processes and implementation of monitoring tools.
SELECTION PROCESS COMPLETE
OXUS – Guarantees Assessment (Tajikistan)
OXUS Tajikistan is a microfinance institution that has focused on interventions in rural areas where more than 80% of its clients live and work, providing individual and group loans. To date, almost 50% of the clients use their loans for livestock and horticulture.
The Solidarity banker’s mission will be to analyse the existing guarantees assessment, to develop a new methodology and to train managers at headquarter.
SELECTION PROCESS COMPLETE
SFA – Management information system (Senegal)
Objective:
The Sénégalaise des Filières Alimentaires (SFA) is a social enterprise for the promotion and marketing of local rice in Senegal. In order to improve production conditions, technical and financial monitoring of producers, and its industrial activity, SFA wishes to develop an application for its local teams.
Solidarity banker:
Michèle Kouam of Crédit Agricole S.A.
Result of the mission:
The Solidarity banker carried out an inventory of the existing infrastructure and issued recommendations for the implementation of management information system.
Musoni – Strategic planning (Kenya)
Objective:
Musoni is a microfinance institution (MFI) providing financial services via mobile payments. To strengthen its performance management processes, Musoni wants to implement a balanced scorecard methodology as a strategic planning and performance management system.
Solidarity banker:
Eva Hoglund of Crédit Agricole S.A.
Result of the mission:
A balanced scorecard methodology has been developed to establish a strategic planning and performance management system.
KMF – Portfolio diversification (Kazakhstan)
Objective:
KMF is the largest microfinance institution in Kazakhstan. The institution requested the assistance of the Grameen Crédit Agricole Foundation to structure and diversify its agricultural loan portfolio, which is currently concentrated in cattle breeding. In addition, KMF would like to receive advice on developing non-financial services for agricultural loan clients.
Solidarity bankers:
Olivier Gaubert of Credit Agricole S.A. and Vasyl Bielozerskykh of Credit Agricole Ukraine
Result of the mission:
The Solidarity bankers provided KMF with avenues for development in order to diversify its portfolio while offering new non-financial products designed to support the development of its clients.
PPSE – Financial Management (Cambodia)
Objective:
The creation and start-up phase of FSDP from 2013 to 2018 has been very successful. The company has now entered a growth phase, and the Solidarity Banker’s mission was to help FSDP strengthen and train the top manager to enable him to adapt to its new phase of growth.
Solidarity banker:
Dominique Rombczyk ose Crédit Agricole Val de France
Result of the mission:
Training was provided to the Chief Financial Officer and her entire team to develop the skills of the finance team at all levels of responsibility, since they can all contribute important information and data to this process.
ACRE – Strategic planning (Kenya)
Objective:
ACRE, a Kenyan social enterprise in which the Grameen Crédit Agricole Foundation is a shareholder, has recently changed its business model and undertaken a cost-cutting plan. The Solidarity banker’s mission was to analyse ACRE’s current situation and make recommendations on the company’s strategy.
Solidarity banker:
Bruno Lepoivre of PACIFICA (Crédit Agricole Assurances)
Results of the mission:
A diagnosis and a series of recommendations on ACRE’s economic model and new strategy have been drawn up by the Solidarity Banker.
Palmis Enèji – Business & Fundraising strategy (Haiti)
Objective:
After doubling its turnover, regularizing its bad debts and restricting credit sales, Palmis wants to structure a five-year business plan. The Solidarity banker’s mission was to draw up a business plan and make recommendations for raising funds for the company.
Solidarity banker:
Caman Kamougue from Crédit Agricole CIB
Result of the mission:
The Solidarity banker recommended that Palmis focus on the voluntary carbon trading market, a mechanism whereby project owners can sell verified emission reductions (VERs) to clients wishing to reduce their carbon footprint.
Chamroeun – Human Resources (Cambodia)
Objective:
Contribute to the organizational restructuring of Chamroeun and to the improvement of its HR management; make an assessment of existing HR tools and procedures; propose a 2-year HR strategy; contribute to the development of new HR tools and procedures; propose ways to promote leadership within the organization.
Solidarity banker:
François Galland of the Crédit Agricole’s BPI
Result of the mission:
The 2-year HR strategy proposed by the Solidarity banker has been formalised and validated by the beneficiary organisation.
Laiterie du Berger – Business & Strategy (Senegal)
Objective:
Participate in the construction of the operational framework allowing the passage from experimentation to the deployment of 15 pilot mini-farms; make an inventory of the existing situation; define the conditions of success of the business model of the “mini-farm”; estimate the needs for the deployment Phase 1 (15 mini-farms).
Solidarity banker:
Jonathan Michaud of Crédit Agricole Franche Comté
Result of the mission:
The Dairy’s livestock development plan is formalised. Supported by CA Franche Comté, the Solidarity Banker left for 2 years to support KOSSAM, a Dairy project which aims at structuring the milk sector in Senegal.
Partner – IT Strategy (Bosnia-Herzegovina)
Partner Microcredit Foundation is a microcredit organization that provides financial services to low-income populations. The institution mainly targets entrepreneurs and rural populations and promotes women’s empowerment through entrepreneurship.
The Banker has made an assessment of the existing IT infrastructure and develop guidelines for a 3 to 5 year IT investment plan.
Al Karama – AML/FT (Morocco)
Objective:
Al Karama is a Moroccan microfinance institution that provides loans for the development of professional activities, especially among low-income women. The institution wishes to strengthen its procedures against money laundering and the financing of terrorism (AML/FT), within the framework of funding granted by the Grameen Crédit Agricole Foundation and Crédit du Maroc.
Solidarity banker:
Sarah Belbachir of Crédit Agricole SA
Results of the mission:
The LCB-FT training modules for front-line staff and an action plan for the implementation of a solid LCB-BT system were produced by the Solidarity banker.
Humo – Innovation strategy (Tajikistan)
Objective:
After overcoming the last crisis, Humo strengthens its positioning and launches new products and services. Humo is also facing a competitive environment that integrates more digital models. The mission of the Solidarity Banker was help the institution to optimise the business model and the organisational structure by relying on innovative approaches and the contribution of new technologies.
Solidarity banker:
Julien Leroy of Crédit Agricole CIB
Result of the mission:
The Solidarity banker supported the HUMO management team in optimising its organisational model. He also worked with the management team to develop various strategic options to accelerate HUMO’s growth, in a model that optimises the contribution of digital technology and the human factor.
OXUS – Marketing (Kyrgyzstan)
OXUS Kyrgyzstan is a microfinance institution that provides financial services to people with limited access to banking services in Kyrgyzstan. The institution has more than 7,000 active borrowers with a portfolio worth €6.6 million.
The Solidarity Banker’s mission will be to accompany OXUS in the production of a marketing plan and a customer loyalty programme.
SELECTION PROCESS COMPLETE